Questions

Some common questions asked by Reunion 12 users...

Reunion is in "demo" mode, but I already purchased Reunion 12.

Is Reunion 12 compatible with macOS Mojave?

Is Reunion 12 compatible with macOS High Sierra?

Is Reunion 12 a 64-bit app?

How do I upgrade or convert my old family file into the Reunion 12 format?

Reunion 12 can't be opened because it was not downloaded from the Mac App Store.

Why isn't the family file on my Mac syncing with ReunionTouch on my device?

How do I install a maintenance update?

When installing an update, it says I do not have sufficient privileges.

After upgrading, can I trash my older version of Reunion?

How do I move my tree from Ancestry.com to Reunion?

How do I get images from Ancestry.com into Reunion via GEDCOM?

How are citations and sources imported from FTM/Ancestry?

How do I move my tree from Family Tree Maker to Reunion?

How do I move my tree from MacFamilyTree to Reunion?

Citations and sources in Reunion.

Why are there only 255 characters for the citation detail?

How do I share a web project using my Dropbox account?

Why is my upgraded family file larger?

After upgrading to Reunion 12, what causes a delay when entering new information?

Reunion is in demo mode and I use CleanMyMac3 or MacKeeper.

How do I make a book?

How do I share information with people who don't have Reunion?

Does Reunion support iCloud? Can I use iCloud to sync/save my family files?

What do I do if there's a message saying "unexpectedly quit" or "crash log?"

How do I send you a family file?

Is Reunion available for the iPad, iPhone, and iPod Touch?

If my kids get ReunionTouch, can I share my family file with them; but, keep them from making changes to my family file on the Mac?

Can I use Reunion on more than one Mac? I own a desktop Mac and a laptop.

How do I delete report/chart/family files?

How do I move data from PAF (Personal Ancestral File) to Reunion?

I'm switching to a newer Mac. How do I transfer my Reunion files from one Mac to another?

I installed Reunion 12. How do I get started?

How do I display pictures directly in the family view?

How do I marry two people I've already entered separately?

How do I record name changes in Reunion?

Is there a manual or user's guide? How do I use the Help in Reunion?

I live in an EU Member State or Switzerland. Does Dropbox follow our privacy laws.

Can I add my own sites to the Web Searching feature? Yes, if you're technically inclined. (Note: these instructions refer to Reunion 10; but the process is the same when using Reunion 12.) Click here for documentation.