Upgrade Questions & Answers

Am I eligible to purchase the Reunion 13 upgrade?

To use the upgrade version, you must own a qualifying older version of Reunion (Reunion 12, 11, 10, 9, 8, etc.). It is not necessary to install an older version.

Will Reunion 13 run on my Macintosh?

Reunion 13 requires Mac OS X version 10.9 or newer.

How can I purchase the upgrade?

The easiest way is to purchase online, right now, by clicking this button...

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If you reside outside the USA, the upgrade may also be available from your regional dealer.

How much does the Reunion 13 upgrade cost?

The cost is $49.95 (unless you live in Pennsylvania; where sales tax makes the total $52.95). Prices are in US dollars.

How is the upgrade delivered?

The Reunion 13 upgrade is only available via download.

I just recently purchased Reunion 12. Can I get a free upgrade to Reunion 13?

If you purchased Reunion 12 on or after July 1 2020, you are eligible to receive a free upgrade to Reunion 13. Click here for details.

I never registered my purchase in the past. Can I still purchase an upgrade from you?

Yes; however, the upgrade will only work if you own an older version of Reunion. It is not necessary to install an older version.

I've never bought Reunion. Where can I buy it new?

Directly from us or visit the Where to Buy page and contact a dealer.

Have you notified all registered users about the upgrade?

We will attempt to notify all registered users via email. However, if you haven't received a notice, and you own Reunion for Mac, you may still order the upgrade.

Will my existing data (from my older version of Reunion) be compatible?

Yes. You will use Reunion 13 to open your old family file(s) and then Reunion will convert and save them with a new name. Instructions are on this web page.

I have a very old version of Reunion (earlier than version 5). Will I be able to upgrade?

Yes. However due to significant changes in the data files, you must send your data files to us for conversion. There is no need to send any data files if you have an older version of Reunion and you haven't entered any information. If you have version 4, please visit this web page for instructions.

Is a demo version available for version 13?

Yes. If you download Reunion 13, it will run in "demo" mode if it can't find a license. Click here to visit the download page.

If I upgrade to Reunion 13, do I also have to purchase an update for ReunionTouch?

No.

Does ReunionTouch (our mobile app for iPhone/iPad) need to be updated to work with Reunion 13?

If you use ReunionTouch, we recommend getting the latest update directly from the iOS App Store. Also, we recommend visiting this page after upgrading to Reunion 13, for instructions on sharing your new Reunion 13 family file with ReunionTouch.

Will Reunion for iPhone/iPad work with Reunion 13?

Our current mobile app is called ReunionTouch. (Our older app Reunion for iPad/iPhone was discontinued in 2015.) If you're using Reunion 13 and you want to see/edit your data on the iPhone/iPad, you'll need to get ReunionTouch. It's available on the iOS App Store. More information about ReunionTouch appears here.

Is Reunion available for Windows?

No.